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Shipping policy

At Wood Row Chocolates, we want your treats to arrive fresh, safe, and on time. Here’s how our delivery works:

UK Delivery

  • Standard UK delivery is £5.
  • Orders over £50 qualify for free delivery.

Delivery Times

  • We aim to dispatch all orders within 1–2 working days.
  • Standard delivery usually takes 2–4 working days once dispatched.
  • You’ll receive a confirmation email when your order has been shipped.

Pre-Orders & Special Dates

If you’ve chosen a pre-order date at checkout, we’ll ensure your order is dispatched in line with your selected delivery date.

Delivery Partners

We use trusted UK couriers to make sure your chocolates arrive in perfect condition.

Additional Information

  • Deliveries are made Monday to Friday (excluding bank holidays).
  • Please ensure your delivery address is correct at checkout, as we cannot be responsible for parcels delayed or lost due to incorrect details.

If you have any questions about shipping, please contact us at info@woodrowchocolates.com and we’ll be happy to help.

 

Customer reviews

Gorgeous Chocolates

Beautiful chocolates in a gorgeous box, my favourite so far is Hazelnut & Cocoa Nib. I’ve still got a few more to try, will save them for tomorrow if I can. Thank you

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— Catherine

Stunning Chocolates

Beautiful chocolates to look at and to eat! I've tried lots of chocolates from various chocolatiers and I think these are the best I've tasted. I've tried the Jaffa Cake and the Coffee Walnut so far and they're both 10 out of 10! My order was posted extremely quickly. I ordered just after midnight yesterday and received them this morning. I'll definitely be ordering again. Thanks ☺️

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— Sarah

Fantastic

Quite simply the best chocolates EVER! With each chocolate you experience different taste sensations that delight! A beautiful gift for anyone to receive

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— Gail Desmond-Hurst

This is a sensational product!

At last...a truly innovative, interesting and genuinely spectacular box of chocolates! Congratulations to you both on achieving something magical and intriguing. AND you are only down the road...what could be better! There will be more of these little nuggets of joy in our house, for sure..! Well done and thank you for making my little chocoholic heart sing!

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— Jo

Tried the rest, these are the best

Oh what a sublime experience. Chose you chocolate, envy the decoration, place in mouth whole, sit back and relax as it melts and the explosion of flavour tantalises the taste buds...repeat.

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— Gdad

Delicious miniature works of art!

I love supporting this business! A gorgeous young hard working couple making the MOST DELICIOUS bon bons. Wonderful gifts. A very special shout out for the salted caramel and hazelnut bars. Have you seen them?! Have you tasted them?! Artisan chocolates at the very best.

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— Jules P

Perfect end to a dinner party

These fabulous little domed masterpieces elevate chocolate to a stratospheric level! They are the just the most perfect works of art in their own right, each one beautifully painted and then filled with the most amazing flavours which perfectly match their individual descriptions. I served these wonderful chocolates to my guests with coffee at the end of a special dinner party and from the moment they saw the beautiful chocolate box, they were intrigued, then fascinated by the wonderful decoration and then completely in awe of each chocolate they ate!

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— Cara

Proper great people making proper great chocolates.

We absolutely love working with Jessie & Simon at Wood Row Chocolate. Our collaborative evenings of Wine & Chocolate are always the talk of the town and easily our most popular event! As a fellow indie, it's a joy collaborating with people who care as much about their craft as we do. Their chocolates are consistently brilliant, our customers adore them and they're an absolute dream team to work with. Proper great people making proper great chocolates.

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— Evelyn at Vino Gusto

Stunning advent calendar

Absolutely stunning box and I can guarantee the chocolates will be just amazing too. Pure luxury chocolates with such unique flavours

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— Maxine

Wedding favours

Had bespoke chocolate wedding favours for my daughters wedding last month. They looked and tasted amazing, everyone was blown away with the aesthetics of them and the flavours. Thank you Jess and Simon ❤️

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— Maxine

Great chocolates

We love these chocolates

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— Jenny

Wow best chocolate tasted !

Came across woodRow Chocolate stall at Bressingham Christmas Fair. At first thought the chocolates were marbles . But to surprise when asked they were chocolates, but chocolate that look to beautiful to eat . Owner offered me free Chocolate and wow wow there no going back from that first taste ( also most chocolates gluten free bonus ) Now customer for life, beautiful treat and gifts for Christmas especially as my daughter has coeliac and we can chose the beautiful chocs that gluten free yippee 💕💕💕

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— Heather Rush

Exceptional Chocolates

I am only half way through the advent calendar and already I can say hands down these are the best chocolates I've ever tasted! The flavour combinations are exceptional. Not to mention how stunning they are to look at! I hope you never stop making these!

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— Catrin

Just WOW

Found Wood Row at a Local Christmas Fair,We tried a box of 6 and Wow we were hooked,I then went online and purchased a 24 Seasonal box… They are beautiful in taste and design. Highly recommended Just Stunning!!

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— Shelly Meader

Chocolate Delight

We found this amazing chocolate experience at Blackthorpe Christmas Market. Apart from the astonishing talent of these guys and gals, the selection of flavours we chose were amazing. I was self indulgent this time round but these chocolates and the presentation would make a great gift.

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— Keith

Brought me out my comfort zone & blew me away

As you know I used to be a one product guy with you when I would always come back for a brownie, but last time (I can't remember what it's called!) I bought your blue bar which had spiced cinnamon and caramel in it or something along those lines. I wanted to especially tell you this because not only was it delicious but it helped me come out of my comfort zone to try new flavours. I've never been a fussy eater, particularly when it comes to chocolate, but sometimes we read a label and some flavours sound unusual where they'll be overlooked, but I came out of my comfort zone to try something new and I was blown away. Your chocolates not only look and taste incredible, but every single flavour is incredible. I always thought I wasn't a cinnamon kind of guy, but it was delicious and I'm looking forward to try more various flavours in the future!

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— James Gray

Little works of art for Christmas

I was gifted a box of these little works of art for Christmas. From the time you hold the box you know there is something special inside, and when you open the box you are looking at 15 mini works of art. I started to work my way through them—very carefully having only one a day (very difficult)—starting with some flavours that wouldn't necessarily be ones I would choose. Every one has been absolutely delicious with a combination of tastes and textures that has been expertly put together. As a coeliac it is great to see clear GF markings and plenty of GF choices too. Good luck with your business going forward.

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— Anne Crabb

Very good quality chocolate

We were lucky enough to meet the producers and chat to them at a Christmas Fair. Delightful people as well as delightful chocolates. We bought advent calendars and it was a treat each day throughout December. We bought some more this week to take to people we are staying with in France—best of British. My only disappointment is that I'd have loved an Easter egg from you. Next year, I hope.

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— Mrs C Evans

Super chocs

Marvellous selection, presentation, everyone an art form. Ideal for special gifts. You can taste the hard work that has gone into the product.

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— Linda Whetton

Delicious

I was sent a box of your chocolates for Easter. Not only are they the prettiest chocolates I've ever seen, they are also the most delicious. Such intense flavours. I just can't pick a favourite. Looking forward to trying more flavours.

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— Daryl Garder

Stunning!

I got bought one of the passion fruit & mango marshmallow bars for Mother's Day—it was so good. Will have to get some more.

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— Aliena nobbs

Absolutely beautiful & Delicious

I was given a box of these as a gift and I was truly overwhelmed. They looked beautiful and they tasted amazing... I wanted to order some but had sold out! Super impressed and I will be ordering. Best chocolates I have ever tasted. Thank you x

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— Jackie Carter

Ruby Anniversary Gift

Excellent product and beautiful packaging. Our wonderful friends treated us to these delicious chocolates as we celebrated our Ruby Wedding Anniversary—what a delight for the taste buds and visually!

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— Wendy Garner

Amongst the finest artisan chocolates we have ever had the pleasure of considering.

These chocolates in their various colours and flavours never disappointed, they are simply exquisite and a delight for the senses! The postage was very generous I thought as the cost of the 24hr tracked delivery left very little for the sturdy box and time for packaging. I would however point out that the actual box the confections were housed in was terribly underwhelming, brown with a highly stylish logo. This makes me think it's fine for us 'confirmed fans', but I wouldn't feel confident in gifting them to friends on special occasions. Maybe this is in gradual development or else with a fixed 'less is more' approach? For certain we shall order again and purchase in stores such as The Parlour in Lavenham when we visit. What a tremendous joy it must be to create such abundant happiness!

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— Carl Brierley

Work of art!!

These are the most amazing chocolates I have ever tasted! Every flavour is exceptional! Plus the attention to detail—there is so much love and care that goes into these. I am definitely addicted to them. I would certainly recommend trying them—you won't be disappointed! Keep up the good work Wood Row!

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— Jacqui North

Fantastic people making fantastic chocolates

By chance, found this lovely couple at a local craft fair and have been a customer ever since. They are so passionate and talented at what they do. Hands down the best looking and tasting chocolate I have ever tasted—I cannot recommend them enough. Their flavours are superb and so well put together, and in particular the Halloween boxes we purchased had such outstanding artwork that people took pictures before trying them. My mother is now also a happy customer, and Woodrow is the only chocolate we both buy—as gifts and as a special treat at home. Wishing you guys all the best—now about to place another order!

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— Nicola Welham

Dangerously delicious!

Bought the passionfruit and mango bar on a recent trip to Lavenham. It is truly a taste sensation! Zingy passionfruit paired with a delicious marshmallow—coated in a work of art. It was so good we went back to buy the hazelnut caramel bar—to be sampled in another session.

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— Radha

Stunning

We received a box of these beautiful chocolates as a gift for Christmas—will be ordering as gifts very shortly. Beautifully presented, even better tasting. Stunning.

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— Ben Oldroyd

Almost too good to eat

I was lucky enough to receive a box for my birthday from a lovely friend. The chocolates are absolutely stunning—like little works of art and almost too good to eat. Once you get past the fact they need eating and not just looking at, they are delicious.

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— Bex Randall

Amazing

I was bought some of your chocolates, and I have to say AMAZING... so much so I have just treated myself to some. Beautiful to look at and sensational flavour.

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— Hope Woolnough

Far superior to Swiss chocolate!

I've lived in Switzerland for 13 years and eaten many Swiss chocolates in my time—these are the best ever! A friend brought them as a gift and I shall look forward to his next visit bringing Woodrow chocolates!

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— Philippa Mackie

Amazing

These are the most delicious and beautiful chocolates you can imagine. They look like jewels and taste out of this world.

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— Vicki Saltmarsh

Beautiful and Unique

The most beautiful and unique handmade chocolates—perfect for a special present or a treat! Lovely packaging and love the fact that you can take the box back and get it refilled. Would highly recommend and will definitely be buying as gifts in the future...

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— Lucy Plumb

Like Eating Art...

These chocolates are like eating art... So beautiful, well packaged and they taste amazing too. They are my new favourite thing and I can't recommend Wood Row Chocolate highly enough—fantastic quality, fantastic service—I would give 6 stars out of 5 if I could!

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— Vicki Fayers

Absolutely STUNNING!

Absolutely STUNNING chocolates! Each flavour is equally amazing and sensational as the last. They are packed full of delicious flavour and taste exactly as described. If you haven't tried them yet, you definitely need to—especially as they always bring out new and exciting flavours to try. Couldn't recommend more.

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— Lauren Callow

Incredible chocolates we had at our wedding

For our wedding this year, I got in touch with the team to see if they could meet a last-minute order of 120 individual bonbons in a selection of flavours to have on the tables for our guests. The communication to organise this was so easy and the products exceeded our expectations—they went down a treat! So many people commented how delicious and beautiful they were and have since started following the Woodrow journey on Instagram! Thank you so much!

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— Lucie Moyana

Wow

I've just been given a box of 6 of your chocolates for my birthday. They are absolutely beautiful, and although they are far too good looking to eat, I've managed to force myself. They are truly delicious, and I shall be giving them as presents myself.

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— Vicki Saltmarsh

Superb Sublime Scrumptious.... the best ever!

And not too sweet... I'm diabetic and these were ok with sugar levels.

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— Peter, West Cork

HUGE hit

A treat for the eyes and taste buds. We gifted the larger box of chocolates for Father's Day and they were a HUGE hit. Rationed to one a day as I was told 'they are too good to rush'. The chocolate slab is heavenly to enjoy a piece with a coffee and the bar is astonishingly good and very moreish. Pure alchemy. Flavour combinations sublime. No surprise people are raving about their chocolate.

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— Isobel Finbow

Stunning Chocolates

The most stunning chocolates I've ever seen and they taste even more delicious! The apricot and cinnamon one is by far my favourite—such a lovely couple too! Had their chocolates a few times now and will definitely be returning again! Thank you!!

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— Isobel Sealey

Delicious & Unique

Absolutely delicious, unique chocolates. Each different flavour combination was layered and wonderfully put together. Can't wait to pick up some more!

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— Nicholas Jones

Amazing chocolates

Amazing chocolates from a new independent small business—if you haven't tried them you are missing out!

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— Steven Williams

If you haven't tried them you really must!!

Nothing but perfect little chocolate bon bons! The flavour combinations and artwork just make the whole eating experience such a pleasure! If you haven't tried them you really must!!

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— Ian Shelley

The best fancy chocolates around

These chocolates are the best. Ordered a custom box and two knickers bars, and was so impressed I have already placed a second order. They are so delicious and actually really good value. My order arrived in perfect condition despite the heat wave. Can't wait for the new chocolates to arrive and will be telling everyone about them!

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— Mei

Bespoke Chocolates

By far the best, most bespoke, handcrafted chocolates I have ever eaten. I have purchased them many times now for various special occasions and will continue to do so! Top notch. 10/10

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— Jack Foreman

Some of the best chocolates I've ever had

Some of the best chocolates I've ever had, shared them with my family and they loved them too. The flavours are incredible and they are well presented—would highly recommend! Perfect gift.

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— Zal Jones

Stunning Chocolates

Stunning chocolates that are absolutely delicious! Gifting someone a box of chocolates has reached a whole new level. Supporting local businesses is easy when they produce goods like these!

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— Katie Taylor

Highly recommended

Placed multiple orders as gifts for family. The only thing as good as they taste is how they look. Fabulous experience. And friendly, prompt service too. Will definitely continue to use their services.

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— Rob Newton

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